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Barclays Bank Urges Businesses to' Re-think Disability'

05 May 2016 by Volunteer Placement

A 2015 report by the Extra Costs Commission found that more than 3 in 4 disabled customers and their families and friends had moved their business elsewhere as a result of a lack of disability awareness by service providers. Taking up the challenge to ‘ Rethink Disability’ and drawing on the Social Model of Disability, Barclays Bank has published guidance to both its employees and businesses world wide on how they can make their businesses accessible for all. Barclays state that whilst every business has a legal obligation to make reasonable adjustments for customers with disabilities, experience has shown them that it is those businesses which think outside of the box to remove physical and attitudinal barriers that experience the greatest commercial returns and customer satisfaction. View website.

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