26 July 2023
The Housing Ombudsman is urging the social housing sector to get to grips with social injustices as many of their cases show a failure to fulfil obligations around human rights, including the Equality Act or to adhere to vulnerable persons policy. You can give your views in their survey calling for evidence which closes on 3 August 2023.
FULL ARTICLE25 October 2022
The Local Government and Social Care Ombudsman has published its annual review of adult social care complaints for 2021-22. The LGSCO stated that in many of the complaints it dealt with, cost was raised by councils as a justification for failing to provide or limiting care despite their clear duties under the Care Act 2014.
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