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Improving the Adult Social Care Experience

Improving the Adult Social Care Experience

Sheffield City Council’s customer experience programme is working to improve what it’s like to be in contact with and receive support from various parts of the council. A strand of the project team is focused on adult social care.

Sheffield citizens with experience of adult social care are invited to be be central to this work, identifying what is working well, what isn’t and what improvements should be made. This work is broad, from what it is like to use the website and speak to staff on the phone, to how social care staff interact with you face to face in your home.

The Council will be holding its first online meeting on Friday 4th June presenting the information gathered so far and talking through how people might want to be involved.

If you would like to take part please contact Liam Toner by emailing Liam.Toner@sheffield.gov.uk .

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