Healthwatch Sheffield has engaged and supported more people than ever during 2018 to 2019, according to its annual report.
The organisation is a local consumer watchdog for health and social care services, which aims to help adults, children and young people influence and improve how services are designed and run. it is completely independent and not part of the NHS or Sheffield City Council.
According to the report in the last year they heard from 3,270 people who spoke about their experiences of different areas of health and social care. That’s more than double the number that they saw the previous year. They also published 20 reports and briefings based on what they were told including 36 recommendations to providers and commissioners of health and social care.
Judy Robinson, chair of Healthwatch Sheffield’s Strategic Advisory Group, said: “During the year we have done more in-depth work on critical issues such as home care for older or disabled people and mental health support outside hospital. At a time of big changes in health and social care Healthwatch Sheffield is an independent champion and a voice for citizens. I hope you find this report shows just how we have fulfilled this aim and our ambitions for the future.”