The assisted collection service is provided to households where, due to an age related or medical reason there is no one able to put the waste and recycling bins out for collection. Under the service, the refuse teams will collect and then return the waste or recycling containers to their point of storage. Changes to the application process have been proposed to help make the process fairer and easier to understand, and the consultation, plus more background information can be found here . The consultation runs until 23rd October.