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Welfare Rights

Citizens Advice Sheffield
From Monday, 23 March 2020 Citizens Advice Sheffield are not offering any face to face services across the city until further notice but you can still get the following help by telephone.

Citizens Advice Sheffield’s Adviceline moves to a freephone number from Monday 9 November on 0808 2787820 – open 10-4pm Monday to Friday.

Calls will still be answered on The Advice Line – 03444 113 111 but will be charged.

A text facility is available aimed at people who cannot phone because of a lack of credit .Clients can text 07860 026184 and will receive a call or text back.

Consumer Service Helpline – 0800 04 05 06
(Open Monday to Friday 9am-5pm)

Help to Claim Helpline – 0800 144 8 444
(Open Monday to Friday 8am-6pm)

Sheffield Advocacy Hub – 0800 035 0396
(Open Monday to Friday 9am-5pm)


Deaf Advice Team:Citizens Advice Sheffield
For welfare rights advice send a text message on 07464544214 or email deafadvice@citizensadvice.org.uk
You can also request a videocall by appointment ( DAT will guide you how to set this up ).

Covid-19 Emergency Assistance Grant
You can apply for this grant if you live in Sheffield and you are having difficulties paying for food and other essentials due to Covid-19.

Citizens Advice
Latest advice on going to work, claiming benefits, medical assessments, schooling and travel.

ACAS Advice for Employers and Employees

Access to Work:Updated Guidance

Latest announcements and help guides all in one place

Disability Rights UK
Coronavirus e-news:practical information for disabled people,
information on and links to government and institutional guidance, including a link to supermarket opening times

Money Saving Expert
Coronavirus financial help and rights

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Disability Sheffield is a forward-thinking, energetic organisation doing a lot of positive work in Sheffield. I have no doubt they will continue to do so for a long time to come.
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Very good presentation, brave of the speakers to tell their stories and had a very high impact - feedback from Mate/Hate Crime presentation and video session at Safeguarding Working Together Conference
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feedback training

A fantastic presentation thought provoking and good questions from the floor around promoting this film/message to the general public not just professionals.
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When I moved to Sheffield nearly five years ago it was my "go to" organisation. I expect it to stay that way. All the staff and volunteers seem to pull out little gems of effort that disabled people like me couldn't do without. Professionally and personally - I love em :)
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Andrew Crooks