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Travel Information and Advice

25% Discount off Bus and Tram tickets
The Mayor of South Yorkshire has announced plans to cut up to 25% off the price of bus and tram tickets this summer.The discount will apply from August 2 to all adult TravelMaster tickets, including the new Flexi-5 pass. It will run for eight weeks until September 27.

Travel South Yorkshire
Latest Coronavirus travel information and advice to help people travel safely.

TSY School/College Travel from 8 March

Community Transport to Vaccination Sites
Community Transport providers across South Yorkshire are offering a free return journey to a Covid-19 vaccination site to people, in high priority groups, who cannot access public transport and have no alternative.

To book your return journey, call your local provider using the number below when you have your vaccine appointment details. Please try to give us as much notice as possible, at least one or two days before you need to travel.

Barnsley Dial-a-Ride – 01226 732096
Doncaster Community Transport – 01302 342400
Rotherham Community Transport – 01709 517100
Sheffield Community Transport – 0114 285 9906

Wearing a Face Covering on Public Transport
The government has made it compulsory for passengers on public transport to wear a face covering from Monday 15 June. For transport hubs in England, the requirements mean face coverings must be worn in indoor train stations and terminals, airports, maritime ports, and indoor bus and coach stations or terminals.

A face covering isn’t the same as a surgical face mask. It can be a scarf or bandana, or can be made at home. The most important thing is that it should cover the mouth and nose. The government has given instructions on how to make and wear a face covering on its Safer travel guidance page.

Face Covering Exemptions

The following list is guidance only and anyone with a ‘legitimate excuse’ is exempt including people with:

· Breathing difficulties and other respiratory conditions.

· Conditions affecting their dexterity, meaning they are not able to put on a face covering.

· Mental health conditions such as anxiety or panic disorders.

· Other non-visible disabilities such as autism.

· Cognitive impairments, including dementia, who may not understand or remember the need to wear a face covering.

· Visual impairments, with a restricted field of vision, particularly if any residual vision is at the lower edge of the normal field of view.

· Impairments which would make it difficult to put on or take off a face covering safely, accurately, consistently or without pain.

The exemptions also apply to people who rely on lip reading. This includes carers who are travelling with someone for whom a face covering would make communication difficult.

Passengers will be able to remove their face covering for eating and drinking if necessary and taking essential medication.

Exemption Cards
Travel South Yorkshire’s Journey Assistance Cards help passengers with hidden disabilities or older passengers discreetly get help from the driver or conductor so they can travel on public transport with confidence. They also aim to help drivers and conductors be aware of any assistance or information requirements you may have. The series of cards now includes a card stating ‘I am exempt from wearing a face covering’.You can download the cards here or you can apply for a card to be sent to you using this form . They are also available at Transport Interchanges on request.

GOV.UK has made available an exemption from face covering card to print and an exemption from face covering badge to print plus an exemption from face covering badge for a mobile phone . These cards also contain the message ‘Be Kind.Keep Your Distance. Thank you for Your Understanding’ as the government, in a press release on 24th July, asked the public and businesses to to be mindful of people who are exempt from wearing a face covering calling for everyone to play their part and act sensitively towards people who may need additional support.

Sheffield CCG ( NHS ) have produced a series of exemption cards bearing an NHS logo.

Keep Safe have made a series of exemption cards for people with a learning disability or autism and produced Easy Read Information about wearing face coverings. You can also download a general exemption card from their website.

Hidden Disabilities exemption cards explain that you have a hidden disability and a reasonable excuse for not wearing a face covering.

The Alzheimer’s Society has produced information on whether people with dementia should wear a face covering.

The government has announced that from 24th July it will be compulsory to wear face coverings in shops and supermarkets.

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