Coronavirus Information and Support

We’re gathering information about the Coronavirus on an ongoing basis , will add more specific guidance for disabled people relating to adult social care and local support as it becomes available and will keep this page regularly updated. If you have any questions please contact us on 0114 253 6750 or email info@disabilitysheffield.org.uk

Our Text Only Number: 07541 937 169

• Information on Coronavirus for Individual Employers and PAs
• Coronavirus and Antibody Testing for PAs
• Requests for Personal Protective Equipment for PAs
• Disability Sheffield PA Support for Individual Employers
• Advocacy
• Local Support - Help with Shopping etc
• UK Government Guidance
• Face Coverings
• NHS 111 and Test and Trace
• NHS Sheffield Health and Social Care
• Welfare Rights
• Sheffield City Council
• Prescriptions
• Travel Information and Advice
• Motability
• Physical Health and Exercise
• Bereavement
• Autism
• Blindness and Sight Loss
• Cancer
• Carers
• Children ,Young People & Families
• Deafness and Hearing Loss
• Dementia
• Learning Disability
• Mental Health
• Disability Sheffield Blogs

• Information on Coronavirus for Individual Employers and PAs

  Sheffield Adult Social Care
  Sheffield City Council have updated their guidance Managing your Direct Payment during the Coronavirus pandemic The information explains the extra support SCC can give you and answers lots of the questions people have been asking View Document

  Risk Assessment Tool for Personal Assistants (PAs) Returning to Work
  This guide has been developed by Sheffield Individual Employer and PA Development Group to support employers to think about how they might support their PAs to return to work and feel they are in a safe environment. The information in this document is only a guide and gives you topics and poses questions for you to consider when assessing the risks that might exist and how you may minimise these. View Document to Fill in Electronically or View Document to Print

  Direct Payments Contingency Plan
  A contingency plan is really useful for everybody with a Direct Payment to help you think about what could happen that could affect your safety or the support you need, and identifying things you could do to stop or reduce the impact on you. This template has prompts to help you plan for problems , for example PAs and paid carers being unable to help you because they have to self-isolate or if they become infected. View Document to Fill in Electronically or View Document to Print

  Skills for Care
  New page on Skills for Care Website with the latest guidance to support IEs and PAs during this challenging period. Guidance for IEs and PAs The page will be regularly updated and includes a comprehensive FAQ factsheet.

  Government Guidance for People Receiving Direct Payments
  This guidance sets out the main messages for individuals and organisations that can support planning, and help slow the transmission of the coronavirus as the outbreak progresses across the country. It’s accompanied by a Q&A, mostly aimed at direct payment holders, that directly responds to questions and concerns previously raised by direct payment holders, personal assistants, and charities and organisations that support them.
  https://www.gov.uk/government/publications/coronavirus-covid-19-guidance-for-people-receiving-direct-payments/coronavirus-covid-19-qa-for-people-receiving-a-personal-budget-or-personal-health-budget

  Authentication Form for PAs
  The Department of Health has confirmed that PAs are included in the definition of key worker. If you are being challenged a template letter is available from Disability Sheffield on request by emailing directpayments@disabilitysheffield.org.uk or phoning 0114 2536750

  Direct Payments Guidance Easy Read
  https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/890765/covid-19-direct-payments-guidance-easy-read.pdf

  Department of Health
  Easy Read Guide to Direct Payments
  https://www.learningdisabilityengland.org.uk/wp-content/uploads/2020/05/easy-read-direct-payments.pdf

  Social Care Institute for Excellence
  SCIE has produced a Q and A about social care.
  https://www.scie.org.uk/care-providers/coronavirus-covid-19/social-care-questions-and-answers

  Free Online Training
  Health Education England e-Learning for Healthcare has created an e-learning programme for the entire UK health and care workforce, including those working in the NHS, the independent sector and social care.
  www.e-lfh.org.uk/coronavirus

  Skills For Care COVID-19 Essential Training
  https://www.skillsforcare.org.uk/About/News/COVID-19-Essential-training.aspx
  https://greymatterlearning.co.uk/onlinelearning/coronavirus-course/

  Safeguarding children e-learning (multiple useful courses )
  https://www.safeguardingsheffieldchildren.org/sscb/training/e-learning

  Skills for Care – Care Certificate workbooks
  https://www.skillsforcare.org.uk/Learning-development/inducting-staff/care-certificate/Care-Certificate-workbook.aspx

  People Plus
  https://peopleplus.theskillsnetwork.com/?search=&tags%5B%5D=Health+and+Social+Care

  Free e-learning on autism (amongst others)
  ttps://www.derby.ac.uk/short-courses-cpd/online/free-courses/

  General Data Protection Regulations (you need to register with Future Learn but the course is free)
  https://www.futurelearn.com/courses/general-data-protection-regulation?utm_campaign=fl_february_2020&utm_medium=promo_cpc_referral&utm_source=reed_web&utm_term=business

  In Control
  This page is for people and families and has been set up to help share useful links, practical tips and ideas that people who manage their direct payments have put in place for themselves and their PAs. They are Coronaheroes.
  https://be-human.org.uk/coronaheroes/

• Coronavirus and Antibody Testing for PAs

  The Government’s National Coronavirus Testing Programme has now expanded capacity to test other frontline workers, including all personal care assistants (PAs) who are having to self-isolate due to having coronavirus-like symptoms or because a member of their household has symptoms.

  View National Guidance on Testing

  Eligibility for testing

  · PA’s self-isolating because they have COVID-19 symptoms

  In this instance, only they will be eligible for a COVID-19 test. No other members of their household are eligible.

  · PA self-isolating because a person in their household is symptomatic, but they are not (If you live with a PA this may be you).

  In this instance, the household member (adults and children aged 5 and over) is eligible to have a test for COVID-19. Your PA’s name will be noted but they do not need to have a test.

  · Self-isolating for other reasons

  If they are self-isolating for other reasons and are not symptomatic, they will not be eligible to be tested.

  To check if you have COVID-19 symptoms, go to https://111.nhs.uk/covid-19

  Symptomatic people should be swabbed as soon as possible within 5 days of developing symptoms

  To apply for a test referral please follow this link to the Community Swabbing Service

  Testing is by appointment only – please do not attend a testing centre unless you have completed the test referral form and had an appointment confirmed.

  How it works

  Your PA will receive a phone call to arrange their test. This will normally be within a day or so of submitting the application. They will be provided with all the details they need to attend for testing as part of that call.

  The tests are ‘drive-through’, meaning a car is needed to attend. More information is provided in the test referral application form. If they don’t have access to a car the Community Swabbing Service will do their best to help them access transport for their appointment. However, their ability to help is limited.

  More information is available in the test referral form but if you have any further questions please contact the Community Swabbing Service by emailing swabbingservice@sheffield.gov.uk .

  Antibody Tests
  Antibody testing is now available across England and is being provided free of charge to anyone employed in adult social care. Personal assistants who provide for the care and support needs of adults are eligible, as are staff working in residential care, domiciliary care, extra care, supported living, and local authority adult social care departments.

  The antibody test is a voluntary blood test which detects antibodies to the COVID-19 virus to see if you have previously had the virus and will inform government research.
  You can’t take the test if you currently have symptoms or have been advised to take the COVID-19 test.

  Please be aware that a positive test result for antibodies only means that someone has had COVID-19. There is currently no strong evidence to show that someone who has had COVID-19 can’t be infected with it again or pass it on to others.

  If your test is positive, it is important that you keep up the prevention measures you have been doing for the last few months to stop the spread of the virus. You must continue to follow guidance around PPE, social distancing and hand washing.

  View Document for details and guidance.

  Register for an antibody blood test kit on GOV.UK

  The test kit is posted to you. It is a ‘fingerprick’ blood test and comes with everything you need. You take the test and post your sample back

  More information about antibody testing is on the Skills for Care Information Hub

• Requests for Personal Protective Equipment for PAs

  Disability Sheffield is taking requests for PPE from PAs (and social workers etc working with people who have PAs) on behalf of the council. We are able to provide PPE for anyone in receipt of a direct payment whether it is Social Care or Continuing Health Care (PHB) Also privately funded care if required.

  To register your request for PPE contact CV19@disabilitysheffield.org.uk or phone us on 0114 2536750

  We will contact you to discuss whether you fit the current Government and local council eligibility criteria. If you are eligible we will arrange delivery of PPE, subject to availability.

  Public Health England has produced an illustrative guide on what PPE to wear and when for community and social care settings.

  PPE Guidance is regularly updated on the Government’s website
  https://www.gov.uk/government/collections/coronavirus-covid-19-personal-protective-equipment-ppe

• Disability Sheffield PA Support for Individual Employers

  New Covid-19 PA Register
  In response to a city wide need for more personal assistants due to the impact of the Coronavirus, Disability Sheffield is hosting a new Covid-19 PA register. The purpose of the register is:

  To hold the details of PAs and other support workers (e.g. from day services) who are available for work
  To register their availability PAs and organisations with support workers who they can redeploy, must complete the on-line PA Support Form . This information includes contact details, skills and availability.

  To match people in need of support with a potential PA
  People looking for a PA/support worker ( Individuals in receipt of a direct payment or health budget, Care Managers, Social Workers, Support Providers ) can download and complete a Referral for PA Support form and email it to CV19@disabilitysheffield.org.uk .

  For more information email CV19@disabilitysheffield.org.uk or phone us on 0114 2536750 .

• Advocacy

  Due to the emergency legislation that has been introduced in reaction to COVID-19, there has been some confusion about if and how people could access advocacy during this time.

  Advocacy QPM
  Their resources include a myth-busting fact sheet and an easy read guide to advocacy during COVID-19.

  Disability Sheffield
  Our advocacy service is still providing regular telephone contact and support for our existing advocacy clients. We are still taking referrals for people who are struggling to access health and social care or through the advocacy hub. However the service we can provide is limited to phone and email contact at this time. Email us at CV19@disabilitysheffield.org.uk or phone 0114 2536750 Mon-Fri 9-5.

  Sheffield Advocacy Hub
  Their face to face services are now closed but you can still get support by phoning 0800 0350396 , Mon-Fri 9-5.
  0350396“https://sheffieldadvocacyhub.org.uk/”:https://sheffieldadvocacyhub.org.uk/

• Local Support - Help with Shopping etc

  Sheffield City Council
  Help with collecting shopping, medication or social contact if you have no-one else who can offer support and you self isolating because you or your household is more vulnerable to the effects of the virus or you have the virus. You can also apply once for an emergency food parcel.
  https://www.sheffield.gov.uk/home/your-city-council/coronavirus-support-for-people#social

  NHS Volunteer Responders
  Tel 0808 196 3646 (8am to 8pm) to arrange volunteer support.
  See eligibility criteria ans FAQs in link below
  https://volunteering.royalvoluntaryservice.org.uk/nhs-volunteer-responders-portal/isolating#_ga=2.220408600.1247321821.1587998925-1835421576.1586274420

  Voluntary Action Sheffield
  VAS is coordinating a response calling for volunteers for informal and neighbourhood activity (street-level support such as doing errands);organised community hubs (trusted, registered organisations) and the statutory,city wide approach (emergency response and planning ).
  https://www.vas.org.uk/covid-19-coronavirus-vcs-planning-meeting-call-for-volunteers/

  Sheffield COVID Support Map
  This details support offered by street level groups such as mutual aid, and community hubs. The map is live, and a work in progress; it points to where you can go to get information or support or to offer to volunteer.
  https://www.vas.org.uk/sheffield-covid-support-map/

  Mutual Aid Sheffield Groups
  Here is a map of existing groups on Facebook.
  https://www.google.com/maps/d/viewer?mid=1Y5NQS_XmMKqTnJhKL4j0bIqM3vQD72np&ll=53.35012851193929%2C-1.4503357911864896&z=11&fbclid=IwAR3AI6zBMVjmq4kuOebPxV350NkYjAZofSbbykG5HoW2mj—B4CsTxWAPlU

  Zest Essential Item Delivery Service
  For people who are self isolating, vulnerable, have low mobility or are otherwise unable to access essential items and live in the S6, S3 or S10 postcode areas of Sheffield. Email covidsupport@zestcommunity.co.uk with a brief description of your situation and information on the essential items you require. If you do not have access to email, please call/text Zest on 07517 864 017 (Tues/Thurs) or 07517 810 824 (Mon/Wed/Fri).

  Sheffield Food Bank List
  Search this list by postcode to find the nearest foodbank
  http://www.sheffieldfoodbank.org.uk/food-bank-list/

  Find Your Local Milkman
  We’ve heard that some milkmen are delivering some food as well as milk
  https://www.findmeamilkman.net/#page-top

  Asda Volunteer Shopping Card
  The Volunteer Shopping Card can be bought easily online.It can then be emailed to the volunteer or printed out and left in a safe place for the volunteer to pick up. The volunteer then shops using the card, makes the payment using the barcode in store, and leaves the shopping in a safe place.
  https://cards.asda.com/volunteer

  Morrisons – Doorstep Delivery Service
  Morrisons have set up a new service that allow vulnerable and elderly residents to phone 0345 611 6111 and order essential food items. The order will take 24 hours to process and is delivered by Morrisons staff. Contactless payment is made on delivery.
  https://my.morrisons.com/doorstep-deliveries/

  Marks & Spencer – We’re All In This Together Card
  Similar to the Asda scheme the Marks & Spencer card is purchased as an e-gift card and can be used either online or directly at the checkout using a unique barcode. https://www.marksandspencer.com/all-in-this-together/p/p60282075

  Which Guide
  Check out what’s on offer from Supermarkets in this round up of the latest information ‘ How can Coronavirus-Vulnerable Households get Food Deliveries ‘
  https://www.which.co.uk/news/2020/04/how-can-coronavirus-vulnerable-households-get-food-deliveries/#school

• UK Government Guidance

  New Tier 3 Restrictions
  The Government has announced that Sheffield will come out of lockdown on Wednesday 2 December and enter into the tier 3 ‘Very High’ alert category, along with Barnsley, Doncaster and Rotherham. Some tier 3 restrictions will be different this time compared to when Sheffield was in tier 3 before lockdown started on 5 November. Support bubbles have been expanded. From 2 December you can form a support bubble with another household if any of the following apply to you:

  • you are the only adult in your household (any other members of the household having been under 18 on 12 June 2020) or are the only adult who does not have a disability that needs continuous care
  • you have a child under 1
  • you live with a child under 5 with a disability that needs continuous care

  For full details of the restrictions see Sheffnews and GOV.UK .

  The government will announce the arrangements that will be in place over the Christmas period shortly.

  New National Lockdown Restrictions in England
  The new measures will apply nationally from Thursday 5 November for four weeks up to Wednesday 2 December.
  https://www.gov.uk/guidance/new-national-restrictions-from-5-november

  You can find out more details on Sheffnews .

  Support for Extremely Vulnerable
  You can use this new service to get access to priority supermarket deliveries, ask for someone to contact you about any local support that’s available, update your details – for example, your address
  You can register yourself, or on behalf of someone else.
  https://www.gov.uk/coronavirus-shielding-support

  Coronavirus Restrictions: What You Can and Can’t Do
  Keep up to date with changes in restrictions as they are announced.
  https://www.gov.uk/government/publications/coronavirus-outbreak-faqs-what-you-can-and-cant-do/coronavirus-outbreak-faqs-what-you-can-and-cant-do

  Face Coverings: When to Wear One and How to Make Your Own
  https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own/face-coverings-when-to-wear-one-and-how-to-make-your-own

  Guidance on Shielding and Protecting People who are Clinically Extremely Vulnerable from COVID-19
  https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

  General Information for the public
  The Government’s latest guidance appears in date order and you can use the search facility to look for specific guidance on a particular topic.
  https://www.gov.uk/search/all?topical_events%5B%5D=coronavirus-covid-19-uk-government-response&order=updated-newest

  British Sign Language Versions of Government Advice
  https://www.signhealth.org.uk/coronavirus/

  Adult Social Care: our COVID-19 Winter Plan 2020 to 2021
  https://www.gov.uk/government/publications/adult-social-care-coronavirus-covid-19-winter-plan-2020-to-2021/adult-social-care-our-covid-19-winter-plan-2020-to-2021

• Face Coverings

  The public have been advised to wear face coverings in enclosed public spaces, where they may encounter people they would not usually meet, since May and it’s been compulsory to wear a face covering on public transport in England since 15 June. It is compulsory to wear face coverings in shops and supermarkets as well as in banks, building societies and post offices and in indoor train stations and terminals, indoor bus and coach stations or terminals, airports and seaports.

  The list of places has been extended during August and September and is constantly updated in the government’s guidance on when to wear and how to make your own face covering .

  This includes for example when travelling in taxis and private hire vehicles, in premises providing hospitality (bars, pubs, restaurants, cafes), except when seated at a table to eat or drink, in premises providing personal care and beauty treatments, at visitor attractions and entertainment venues, in public libraries and places of worship.

  A face covering isn’t the same as a surgical face mask. It can be a scarf or bandana, or can be made at home. The most important thing is that it should cover the mouth and nose.

  People who do not follow the new rules could be fined.

  Sheffield City Council has produced advice on the disposal of face coverings

  Greg Fell, Director of Public Health in Sheffield, explains the importance of wearing face coverings correctly with continued social distancing and hygiene in the video, Face Coverings – why and how to wear them safely .

  Face Covering Exemptions
  Children under 11 and people who are unable to wear face coverings because of their health condition ( and for other reasons ) do not have to wear a face covering.

  This list of exemptions extends to anyone with justifiable reason for not wearing a face covering on the grounds of health or disability.

  - Breathing difficulties and other respiratory conditions.
  - Conditions affecting dexterity, meaning you are not able to put on a face covering.
  - Mental health conditions such as anxiety or panic disorders.
  - Other non-visible disabilities such as autism.
  - Cognitive impairments, including dementia, meaning you do not understand or remember the need to wear a face covering.
  - Visual impairments, with a restricted field of vision, particularly if any residual vision is at the lower edge of the normal field of view.
  - Impairments which would make it difficult to put on or take off a face covering safely, accurately, consistently or without pain.

  The exemptions also apply to people who rely on lip reading. This includes carers who are travelling with someone for whom a face covering would make communication difficult.

  You also do not need to wear a face covering if you have a legitimate reason not to. This includes (but is not limited to):

  · not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability (as above)
  · if putting on, wearing or removing a face covering will cause you severe distress
  · if you are travelling with or providing assistance to someone who relies on lip reading to communicate
  · to avoid or escape harm or injury, or the risk of harm or injury
  · to eat or drink if necessary
  · in order to take medication
  · if a police officer or other official requests you remove your face covering

  There is no ‘official’ exemption card and you do not have to provide any proof of your disability to anyone. It is not compulsory to show an exemption card but if you would like to carry a card you can download and print off a card you consider appropriate for you from various websites:

  Exemption Cards

  GOV.UK has made available an exemption from face covering card to print and an exemption from face covering badge to print plus an exemption from face covering badge for a mobile phone .

  These cards also contain the message ‘Be Kind.Keep Your Distance. Thank you for Your Understanding’ . The Government is asking the public and businesses to to be mindful of people who are exempt from wearing a face covering calling for everyone to play their part and act sensitively towards people who may need additional support.

  Sheffield CCG ( NHS ) have produced a series of exemption cards bearing an NHS logo.

  Hidden Disabilities exemption cards explain that you have a hidden disability and a reasonable excuse for not wearing a face covering.

  Travel South Yorkshire’s Journey Assistance Cards help passengers with hidden disabilities or older passengers discreetly get help from the driver or conductor so they can travel on public transport with confidence. They also aim to help drivers and conductors be aware of any assistance or information requirements you may have. The series of cards now includes a card stating ‘I am exempt from wearing a face covering’.You can download the cards here or you can apply for a card to be sent to you using this form . They are also available at Transport Interchanges on request.

  Face Coverings in Education
  https://www.gov.uk/government/publications/face-coverings-in-education/face-coverings-in-education

  Useful Guides

  Autism Wellbeing : Some ideas about choosing a face mask

  Action on Hearing Loss : Face coverings:How the regulations apply to you

  The Alzheimer’s Society : Should a person with dementia wear a face mask for coronavirus?

  Asthma UK : Should I wear a face mask or face covering?

  MIND : Mask anxiety,face coverings and mental health

  Multiple Sclerosis Trust : Should I be wearing a face covering?

  Royal National Institute for the Blind ( RNIB ): Face Covering Exemptions

• NHS 111 and Test and Trace

  How long to self isolate and what to do
  Guidelines from the NHS .
  https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-and-treatment/when-to-self-isolate-and-what-to-do/

  Checklist of things to do if you think you have symptoms
  https://111.nhs.uk/covid-19

  More detailed information
  https://www.nhs.uk/conditions/coronavirus-covid-19/

  NHS 111 BSL Service
  https://interpreternow.co.uk/nhs111?fbclid=IwAR34B-WnJcS_5TSOsD_Tpw9AnbrVBNjiqTq5BDEAGnUiXg3yhjjCJMIrgGk

  Download NHS Covid 19 App
  https://covid19.nhs.uk/

  Testing and Tracing for Coronavirus
  https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/

  Alternative Formats for Test and Trace Information
  https://coronavirusresources.phe.gov.uk/Test-and-Trace/resources/alternativeresources/

  Local Test Centres
  There are now 5 testing centres in Sheffield
  https://www.sheffield.gov.uk/home/your-city-council/coronavirus-hub/coronavirus-testing

  An additional 6th testing centre has opened in Upperthorpe= and is fully operational from 5th November.

  The mobile testing unit has relocated to Hillsborough until Monday 7 December 2020. See
  Sheffnews= for details.

  When you book your coronavirus test, you’ll get a date and time to attend a specific test centre. Please check the details carefully as if you arrive at the wrong test centre, date or time, you will be turned away.

  Information in Other Formats
  Public Health England information in alternative formats
  https://campaignresources.phe.gov.uk/resources/campaigns/101/resources/5080

  Information in Other Languages
  https://www.doctorsoftheworld.org.uk/coronavirus-information/

  Learning Disability and Autism
  NHS Easy Read advice to staff supporting people with a learning disability or autistic people
  https://www.england.nhs.uk/coronavirus/wp-content/uploads/sites/52/2020/04/clinical-guide-for-staff-supporting-patients-with-a-learning-disability-autism-or-both-easy-read.pdf

• NHS Sheffield Health and Social Care

  Flu Vaccine and Coronavirus
  This year, with Coronavirus putting us all at risk,it is essential to get as much prevention as possible against flu.

  - if you’re at higher risk from Coronavirus, you’re also more at risk of problems from flu
  - if you get flu and Coronavirus at the same time, research shows you’re more likely to be seriously ill
  - it’ll help to reduce pressure on the NHS and social care staff who may be dealing with Coronavirus

  The flu vaccine is offered free on the NHS to anyone with a serious long-term health condition. All frontline health and social care workers should also get the winter flu vaccination – including all Personal Assistants (PAs). For the first time, this year, PAs will be able to access the vaccine free of charge from GPs and community pharmacies.

  To access the scheme, PAs will simply need to attend a GP surgery or community pharmacy and identify themselves as a PA. If they need to prove they are a PA, they can use and show this letter of entitlement ( to be completed by their employer ).

  Changes have been made to make sure it’s safe to have the flu vaccine at GP surgeries and pharmacies. These changes include social distancing, hand washing and wearing protective equipment. It’s important to go to your appointments unless you or someone you live with has symptoms of coronavirus

  See NHS’s flu vaccine website for further information.

  For people with learning disabilities there is an easy read poster, and easy read leaflets.

  Sheffield Teaching Hospitals Information Update
  https://www.sth.nhs.uk/news/news?action=view&newsID=1190

  Accessing GP Services
  https://www.sheffieldccg.nhs.uk/Your-Health/accessing-gp-services.htm

  Information on Visiting Relatives
  https://www.shsc.nhs.uk/coronavirus

  Improving Access to Psychological Therapies (IAPT)
  The service will move to telephone assessment and telephone treatments for all patients seen in primary care. No staff will enter GP practices if they have a cough or fever. If they are fit and well they will continue to work from their GP practice.

  Healthwatch Sheffield
  Information outlining how to stay safe and healthy and links to associate organisations who can offer specific health and social care support.
  https://www.healthwatchsheffield.co.uk/covid-19/

  Healthwatch Help Sheet
  Getting to Essential Appointments
  https://www.healthwatchsheffield.co.uk/wp-content/uploads/2020/04/Helpsheet-getting-to-my-essential-appointment.pdf

• Welfare Rights

  Citizens Advice Sheffield
  From Monday, 23 March 2020 Citizens Advice Sheffield are not offering any face to face services across the city until further notice but you can still get the following help by telephone.

  Citizens Advice Sheffield’s Adviceline moves to a freephone number from Monday 9 November on 0808 2787820 – open 10-4pm Monday to Friday.

  Calls will still be answered on The Advice Line – 03444 113 111 but will be charged.

  A text facility is available aimed at people who cannot phone because of a lack of credit .Clients can text 07860 026184 and will receive a call or text back.

  Consumer Service Helpline – 0800 04 05 06
  (Open Monday to Friday 9am-5pm)

  Help to Claim Helpline – 0800 144 8 444
  (Open Monday to Friday 8am-6pm)

  Sheffield Advocacy Hub – 0800 035 0396
  (Open Monday to Friday 9am-5pm)

  https://citizensadvicesheffield.org.uk/

  Deaf Advice Team:Citizens Advice Sheffield
  For welfare rights advice send a text message on 07464544214 or email deafadvice@citizensadvice.org.uk
  You can also request a videocall by appointment ( DAT will guide you how to set this up ).

  Citizens Advice
  Latest advice on going to work, claiming benefits, medical assessments, schooling and travel.
  https://www.citizensadvice.org.uk/health/coronavirus-what-it-means-for-you/

  ACAS Advice for Employers and Employees
  https://www.acas.org.uk/coronavirus

  Access to Work:Updated Guidance
  https://www.gov.uk/government/publications/access-to-work-factsheet/access-to-work-factsheet-for-customers#claiming-access-to-work-during-the-coronavirus-covid-19-outbreak

  Rightsnet
  Latest announcements and help guides all in one place
  https://www.rightsnet.org.uk/covid19

  Disability Rights UK
  Coronavirus e-news:practical information for disabled people,
  information on and links to government and institutional guidance, including a link to supermarket opening times
  https://www.disabilityrightsuk.org/coronavirus

  Money Saving Expert
  Coronavirus financial help and rights
  https://www.moneysavingexpert.com/news/2020/03/uk-coronavirus-help-and-your-rights/?utm_source=MSE_Newsletter&utm_medium=email&utm_term=24-Mar-20-50599075-1292&utm_campaign=nt-hiya&utm_content=1

• Sheffield City Council

  Coronavirus Helpline to Support Vulnerable Residents
  Support on any issue relating to Coronavirus is available Monday – Friday 8:45 am – 4:45pm.
  Call 0114 273 4567.

  Coronavirus – Support for People
  Help with collecting shopping, medication or social contact
  If you have no-one else who can offer support and you are self isolating because you or your household is more vulnerable to the effects of the virus or you have the virus,
  https://www.sheffield.gov.uk/home/your-city-council/coronavirus-hub/support-for-people

  Covid-19 Emergency Assistance Grant
  You can apply for a grant if you live in Sheffield and you are having difficulties paying for food and other essentials due to Covid-19.
  https://www.sheffield.gov.uk/home/your-city-council/coronavirus-hub/support-for-people#emergencygrant

  Community Support Team
  If you are over 70 or in a vulnerable situation and need emergency support such as food, gas/electric or medication, call the support team on 0114 205 7120 Monday – Friday 9am – 5pm. A Community Support Worker will respond to you.

  The Council Leader has pledged to keep vital services running; prioritise the most vulnerable people in the city; ensure that no council tenant will lose their home because they are affected by COVID-19; work with the business community to help Sheffield companies access government support;support and mobilise the community spirit of Sheffield to support each other through the crisis, working with the voluntary sector. View Statement

  SheffNews Covid-19
  https://sheffnews.com/category/covid-19

  Updates on Affected Council Services
  https://www.sheffield.gov.uk/home/your-city-council/coronavirus-hub/our-affected-services

  Coronavirus Community Resources
  Free key public safety information to use and share in your local communities during the Covid-19 pandemic and supplied in various languages and formats.
  https://www.sheffield.gov.uk/coronaviruscommunityresources

• Prescriptions

  Sheffield City Council
  No one to help you to get your prescription ? Sheffield City Council’s Coronavirus Helpline is now the main contact for help with prescriptions
  Call 0114 273 4567 Monday – Friday 8:45 am – 4:45pm.

• Travel Information and Advice

  Travel South Yorkshire
  Latest Coronavirus travel information and advice including face coverings and help for ‘vulnerable people’.
  https://travelsouthyorkshire.com/en-GB/LandingPage/coronavirus

  Wearing a Face Covering on Public Transport
  The government has made it compulsory for passengers on public transport to wear a face covering from Monday 15 June. For transport hubs in England, the requirements mean face coverings must be worn in indoor train stations and terminals, airports, maritime ports, and indoor bus and coach stations or terminals.

  A face covering isn’t the same as a surgical face mask. It can be a scarf or bandana, or can be made at home. The most important thing is that it should cover the mouth and nose. The government has given instructions on how to make and wear a face covering on its Safer travel guidance page.
  https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering

  Face Covering Exemptions

  The following list is guidance only and anyone with a ‘legitimate excuse’ is exempt including people with:

  · Breathing difficulties and other respiratory conditions.

  · Conditions affecting their dexterity, meaning they are not able to put on a face covering.

  · Mental health conditions such as anxiety or panic disorders.

  · Other non-visible disabilities such as autism.

  · Cognitive impairments, including dementia, who may not understand or remember the need to wear a face covering.

  · Visual impairments, with a restricted field of vision, particularly if any residual vision is at the lower edge of the normal field of view.

  · Impairments which would make it difficult to put on or take off a face covering safely, accurately, consistently or without pain.

  The exemptions also apply to people who rely on lip reading. This includes carers who are travelling with someone for whom a face covering would make communication difficult.

  Passengers will be able to remove their face covering for eating and drinking if necessary and taking essential medication.

  Exemption Cards
  Travel South Yorkshire’s Journey Assistance Cards help passengers with hidden disabilities or older passengers discreetly get help from the driver or conductor so they can travel on public transport with confidence. They also aim to help drivers and conductors be aware of any assistance or information requirements you may have. The series of cards now includes a card stating ‘I am exempt from wearing a face covering’.You can download the cards here or you can apply for a card to be sent to you using this form . They are also available at Transport Interchanges on request.

  GOV.UK has made available an exemption from face covering card to print and an exemption from face covering badge to print plus an exemption from face covering badge for a mobile phone . These cards also contain the message ‘Be Kind.Keep Your Distance. Thank you for Your Understanding’ as the government, in a press release on 24th July, asked the public and businesses to to be mindful of people who are exempt from wearing a face covering calling for everyone to play their part and act sensitively towards people who may need additional support.

  Sheffield CCG ( NHS ) have produced a series of exemption cards bearing an NHS logo.

  Keep Safe have made a series of exemption cards for people with a learning disability or autism and produced Easy Read Information about wearing face coverings. You can also download a general exemption card from their website.

  Hidden Disabilities exemption cards explain that you have a hidden disability and a reasonable excuse for not wearing a face covering.

  The Alzheimer’s Society has produced information on whether people with dementia should wear a face covering.

  The government has announced that from 24th July it will be compulsory to wear face coverings in shops and supermarkets.

• Motability

  Motability Scheme
  Frequently asked Questions about the impact of the Coronavirus following the closure of dealerships and inability to process any further orders, manage handovers or car returns.
  https://news.motability.co.uk/scheme-news/updates-from-the-motability-scheme-regarding-covid-19-coronavirus/

• Physical Health and Exercise

  Move More Sheffield
  This booklet has been developed to support older people and those who are shielded to stay active and healthy at home.
  https://www.movemoresheffield.com/Media/Default/Documents/active_at_home.pdf

  Get Yourself Active
  Developing resources for disabled people to keep exercising through the Coronavirus crisis. First up, some chair-based work outs: http://www.getyourselfactive.org/stories/get-yourself-active-at-home/

  You can share how you’re exercising at home on social media with the hashtag #getactiveathome.

  SIV Home Workouts
  A range of FREE, short, tailored and motivating home workouts designed by experienced exercise referral instructors for people who would benefit from being active at home, but need support and consideration because of a health condition or just a long period of inactivity.
  https://www.siv.org.uk/fitness/exercise-referral

  10 Today
  Short ten minute routines to get older people stretching and moving, broadcast on the radio and online.
  https://10today.co.uk/

• Bereavement

  Listening Ear
  Sheffield City Council has launched a new service to help people bereaved during Covid19. The aim of the service is to provide practical, emotional health and wellbeing support to residents of South Yorkshire bereaved during this time, and to signpost residents to other support available as required.
  The service provides:

  · One to one telephone support from an qualified Worker

  · Information, emotional and practical support

  · Practical support dealing with healthcare agencies

  · Local information with regards to the current funeral process

  · Help overcoming any feelings of isolation

  · Referrals and signposting to other services as required.

  The Listening Ear Helpline is free of charge and does not have a waiting list.

  Tel 0800 048 5224 or email helpline@listening-ear.co.uk

  Here to Hear
  Local Community Organisation Faith Star has launched a multi-faith, multi-language pastoral support line for people recently bereaved by Covid-19 . Open to all, but particularly focused on supporting Black, Asian and Minority
  Ethnic communities.
  Tel 0333 344 5659

  Cruse Bereavement Care
  Information and Resources on dealing with bereavement and grief
  https://www.cruse.org.uk/get-help/coronavirus-dealing-bereavement-and-grief

• Autism

  Sheffield Voices Coffee Mornings
  Connect with each other, have some fun and find out information at our online meetings on ZOOM every Tuesday and Thursday at 11am until 12pm. How to Zoom Easy Read Guide . If you’d like to join contact Disability Sheffield on 0114 2536750 or email kathryn.littlewood@disabilitysheffield.org.uk or even send us a private message through our Sheffield Voices Facebook page .

  National Autistic Society
  Information and Guidance for autistic people and their families
  https://www.autism.org.uk/services/helplines/coronavirus.aspx..

  Sheffield Autistic Society
  https://sheffieldautisticsociety.org.uk/2020/04/10/covid19-news-on-restrictions-and-other-information/

  Direct Payments Guidance Easy Read
  https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/890765/covid-19-direct-payments-guidance-easy-read.pdf

  Easy Read Information

  Inclusion North
  Inclusion North have collected a wide range of Coronavirus information on their Coronavirus support page, including their Easy Read Coronavirus Information sheets and daily news videos.

  Speakup
  Speakup Self Advocacy produces regular Spreading the News updates about Coronavirus on staying safe and treats to help you during lockdown.

  Makaton
  Offer training and have produced some free resources on Coronavirus.
  https://www.makaton.org/Assets/Store/FreeResources/Coronavirus-social-story.pdf

  NHS
  Easy Read advice to staff supporting people with a learning disability or autistic people
  https://www.england.nhs.uk/coronavirus/wp-content/uploads/sites/52/2020/04/clinical-guide-for-staff-supporting-patients-with-a-learning-disability-autism-or-both-easy-read.pdf

  Covid 19 Hospital Passport
  Learning Disability England’s resources include advice on being prepared in case you need to go to hospital.An important preparation is to update your Hospital Passport. Some family members have worked with nurses and the British Institute of Human Rights to make an emergency COVID-19 hospital passport that means medical professionals can get the information they need quickly. Here is their Covid-19 hospital passport template .

  NHS Grab and Go Guide
  The Grab and Go Guide has been designed in partnership with people with learning disabilities and autism, families and nurses. It gives information that doctors will need if patients with a learning disability, autism or both are admitted to hospital and struggling to breathe. It is not a replacement for the everyday, detailed hospital passport.
  https://www.england.nhs.uk/coronavirus/wp-content/uploads/sites/52/2020/03/C0381-nhs-covid-19-grab-and-go-lda-form.pdf

  You can use these guidance notes to help you complete the Grab and Go Guide:
  https://www.england.nhs.uk/coronavirus/wp-content/uploads/sites/52/2020/03/C0381-nhs-covid-19-grab-and-go-lda-guidance-notes.pdf

  Really Helpful List of Autism Resources

  A list of useful autism resources can be downloaded by clicking here

• Blindness and Sight Loss

  Royal National Institute for the Blind
  Sight Advice Frequently Asked Questions.
  https://www.sightadvicefaq.org.uk/independent-living/Covid-19-Qs

  Guide Dogs
  https://www.guidedogs.org.uk/coronavirus/Services

• Cancer

  The latest guidance for people living with cancer including what will happen to treatment.

  The Cancer Information Hub= reopened in the Moor Market at the Beginning of September.

  Cancer Research UK
  https://www.cancerresearchuk.org/about-cancer/cancer-in-general/coronavirus-and-cancer

  MacMillan Cancer Support
  https://www.macmillan.org.uk/coronavirus/cancer-and-coronavirus

  Cancer Alliance
  https://canceralliancesyb.co.uk/news-and-events/news/covid-19coronavirus

• Carers

  Sheffield Carers Centre
  Services are operating mostly as normal ( Wednesday drop-in sessions and April Carers Cafe are suspended)

  Can help carers think about planning for an emergency – including what steps could be taken if carers become unwell.
  Click here for details.

  Carer Advice Line Tel: 0114 272 8362 Monday – Friday 9am-6pm

  Carers UK
  Advice for carers, including how to protect the person you care for, contingency planning, and advice for working carers: https://www.carersuk.org/help-and-advice/health/looking-after-your-health/coronavirus-covid-19

• Children ,Young People & Families

  Getting Back to School Safely
  Guidance from Sheffield City Council about the reopening of schools in September.
  https://www.sheffield.gov.uk/backtoschoolsafely?utm_content=&utm_medium=email&utm_name=&utm_source=govdelivery&utm_term==

  A guide for parents and carers to prepare their child to return to school after lockdown
  https://sheffieldparentcarerforum.org.uk/wp-content/uploads/2020/05/Sheffield-Parent-guide-for-supporting-children-to-return-to-school.pdf

  Sheffield Parent Carer Forum
  A list of information and resources for children and young people.
  https://sheffieldparentcarerforum.org.uk/news/coronavirus-useful-links/

  Contact
  Information about Covid-19 coronavirus for families with disabled children.
  https://contact.org.uk/advice-and-support/covid-19/

  Special Needs Jungle
  Latest Coronavirus information relevant for SEND families.
  https://www.specialneedsjungle.com/latest-coronavirus-information-relevant-for-send-families/?utm_source==

  Boloh Helpline
  In many languages, Boloh means speak. If you are a Black, Asian or Minority Ethnic child ( 11+ ), young person, parent or carer, affected by Covid-19? you can speak to Barnado’s new helpline about your worries, problems and stresses during the pandemic.If you need advice or someone to talk to, you can call 0800 1512605 or have a live online webchat Mon-Fri, from 1pm-8pm. On the phone, helpline advisors can talk to you in English, Urdu, Punjabi or Hindi.Psychotherapists can provide therapeutic support in English, Hindi, Bengali, French and Punjabi. For more information and to look at a range of resources visit the Boloh Helpline

  Lullaby Trust
  Coronavirus and Caring for your Baby FAQs
  https://www.lullabytrust.org.uk/safer-sleep-advice/coronavirus-and-caring-for-your-baby/

  Social Distancing Guidance for Parents and Carers
  https://content.govdelivery.com/attachments/UKSHEFFIELD/2020/03/27/file_attachments/1412413/SD%20guidance%20for%20parents%20and%20carers%20March%202020.pdf

  Learn Sheffield
  Approved resources for home learning and the Home Learning Supplement.
  https://learnsheffield.co.uk/Covid-19

• Deafness and Hearing Loss

  NHS 111 BSL Service
  https://interpreternow.co.uk/nhs111?fbclid=IwAR34B-WnJcS_5TSOsD_Tpw9AnbrVBNjiqTq5BDEAGnUiXg3yhjjCJMIrgGk

  Deaf Advice Team:Citizens Advice Sheffield
  For welfare rights advice send a text message on 07464544214 or email deafadvice@citizensadvice.org.uk
  You can also request a videocall by appointment ( DAT will guide you how to set this up ).

  View website for further information ( and scroll down to see full content ) and watch BSL Video .

  Action on Hearing Loss
  https://beta.actiononhearingloss.org.uk/coronavirus-response/

• Dementia

  Alzheimer’s Society
  Coronavirus information for people affected by dementia
  https://www.alzheimers.org.uk/coronavirus-covid-19?dm_i=57EL%2C6API%2C2DTSOW%2CNKZA%2C1

  Dementia Support in Sheffield
  This page contains sources of emotional and practical support for your health, wellbeing and safety at this time, as well as plenty of ‘at home’ activity ideas for people with dementia (please keep scrolling down the page to see them all).
  http://www.sheffielddirectory.org.uk/kb5/sheffield/directory/advice.page?id=TbXDY3ky61U

  COVID-19 Information Tool Kit for Dementia Care
  Free resources and posters for support staff and individuals with dementia from Supported Living the Montessori Way.
  https://dementiathemontessoriway.co.uk/covid-19-resources/

• Learning Disability

  Sheffield Voices Coffee Mornings
  Connect with each other, have some fun and find out information at our online meetings on ZOOM every Tuesday and Thursday at 11am until 12pm. How to Zoom Easy Read Guide . If you like to join in contact Disability Sheffield on 0114 2536750 or email kathryn.littlewood@disabilitysheffield.org.uk or even send us a private message through our Sheffield Voices Facebook page .

  Easy Read Information

  Inclusion North
  Inclusion North have collected a wide range of Coronavirus information on their Coronavirus support page, including their Easy Read Coronavirus Information sheets and daily news videos.

  Speakup
  Speakup Self Advocacy produces regular Spreading the News updates about Coronavirus on staying safe and treats to help you during lockdown.

  Mencap
  Mencap, one of the largest learning disability support organisations in the UK has a Coronavirus Information and Resources page, including ways to keep busy

  Makaton
  Offer training and have produced some free resources on Coronavirus.
  https://www.makaton.org/Assets/Store/FreeResources/Coronavirus-social-story.pdf

  Learning Disability England
  Keep informed and in touch about the Coronavirus. Includes sections on the latest ‘Information and Guidance’, ‘Resources that can help’ and ‘Connecting People, including Webinars’
  https://www.learningdisabilityengland.org.uk/what-we-do/keeping-informed-and-in-touch-during-coronavirus/

  Covid 19 Hospital Passport
  Learning Disability England’s resources include advice on being prepared in case you need to go to hospital.An important preparation is to update your Hospital Passport. Some family members have worked with nurses and the British Institute of Human Rights to make an emergency COVID-19 hospital passport that means medical professionals can get the information they need quickly. Here is their Covid-19 hospital passport template .

  NHS Grab and Go Guide
  The Grab and Go Guide has been designed in partnership with people with learning disabilities and autism, families and nurses. It gives information that doctors will need if patients with a learning disability, autism or both are admitted to hospital and struggling to breathe. It is not a replacement for the everyday, detailed hospital passport.
  https://www.england.nhs.uk/coronavirus/wp-content/uploads/sites/52/2020/03/C0381-nhs-covid-19-grab-and-go-lda-form.pdf

  You can use these guidance notes to help you complete the Grab and Go Guide:
  https://www.england.nhs.uk/coronavirus/wp-content/uploads/sites/52/2020/03/C0381-nhs-covid-19-grab-and-go-lda-guidance-notes.pdf

  People First
  Read their Coronavirus Statement from People with Learning Difficulties/Disabilities
  http://peoplefirstltd.com/

  Easy Read Online
  Advice about the Coronavirus and on staying at home and away from others
  https://www.easy-read-online.co.uk/erdocs/easy-read-online/

  Direct Payments Guidance Easy Read
  https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/890765/covid-19-direct-payments-guidance-easy-read.pdf

  Food Shopping Online Easy Read
  http://easyread.info/shopping-online-easy-read/?fbclid=IwAR1z1k0roObSaee2VJ5eBCMo-8ZuUQYLivVjwfxHd9_Q4AfBL889DuIOtC4

  Advocacy QPM
  Easy Read informaiton about your rights to advocacy.
  https://qualityadvocacy.org.uk/wp-content/uploads/2020/04/Easy-Read-Coronavirus-Facts-About-Advocacy-and-Rights.pdf

  NHS
  Easy Read advice to staff supporting people with a learning disability or autistic people
  https://www.england.nhs.uk/coronavirus/wp-content/uploads/sites/52/2020/04/clinical-guide-for-staff-supporting-patients-with-a-learning-disability-autism-or-both-easy-read.pdf

• Mental Health

  NHS Sheffield
  Urgent mental health support and Service Changes
  https://www.shsc.nhs.uk/coronavirus

  Their ‘Here to Help’ campaign guides people to a range of mental health services in Sheffield.
  https://www.shsc.nhs.uk/heretohelp

  Sheffield IAPT
  Provide useful self-help information and brief ‘psychological first aid’ to help you make sense of how you feel, look at self-care and coping strategies. If you need additional support also offer a range of 1-1 or group treatments delivered over the phone or online.
  https://iaptsheffield.shsc.nhs.uk/coping-with-coronavirus/

  Aanyone who is feeling stressed, anxious or worried about Coronavirus can call IAPT on 0114 226 4380 ( Mon-Fr 9-5)
  The service is available to anyone, you do not have to have accessed mental health services in the past.

  Their ‘Coping with Covid’ course is a four session online course looking at different emotional responses to the coronavirus outbreak and offering simple skills and techniques to help cope with this. Each session is around half an hour long with time after to ask questions and focuses on a different theme each week.
  http://iaptsheffield.shsc.nhs.uk/coping-with-covid-course/

  Sheffield Mind
  Practical information and tips for taking care of your mental health
  https://www.sheffieldmind.co.uk/news/coronavirus-and-your-mental-health

  Tel: 0114 258 4489, Email: info@sheffieldmind.co.uk

  Sheffield Mind Listening Line (21st September 2020 til December 2020 Monday to Friday, 10-4pm.

  Tel 0114 312 2209. Email: info@sheffieldmind.co.uk

  The Listening Line is a phone service for people aged 50+.
  People can call and speak to a friendly operator who will listen and – where appropriate – give advice about local services which the caller might like to approach for support.
  The Listening line offers up to 30 minutes on a call, once a week.
  https://www.sheffieldmind.co.uk/listening-line

  Sheffield Flourish
  Recently launched My Toolkit as a simple platform to organise the resources, ideas and actions that will help you to have better mental health. It was co-created with the community to complement the Sheffield Mental Health Guide. You can create your own confidential space to put together ideas, services and activities that you’re interested in which support your mental health. This space is then there for you whenever you need it, so you can find what you want more quickly. Sign up and take a look here

  Mental Health Foundation
  Advice on looking after your mental health during the Coronavirus/Covid-19 outbreak: https://www.mentalhealth.org.uk/publications/looking-after-your-mental-health-during-coronavirus-outbreak

  Advice on talking with your children about news that might be scary
  https://www.mentalhealth.org.uk/publications/talking-to-your-children-scary-world-news

  MIND
  Advice about managing mental health, particularly around possible or actual self-isolation
  https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/#collapse4ff9b

  Every Mind Matters
  Tips and advice on things you can do now to help you keep on top of your mental wellbeing and cope with how you may feel while staying at home.
  https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-staying-at-home-tips/

  Get your Mind Plan from Every Mind Matters
  Now tailored for the Coronavirus outbreak
  https://www.nhs.uk/oneyou/every-mind-matters/your-mind-plan-quiz/

  National Survivor User Network
  Guidance on keeping in touch with each other when we can’t meet face to face
  https://www.nsun.org.uk/news/covid-19-keeping-in-touch-with-each-other-when-we-cant-meet-face-to-face

• Disability Sheffield Blogs

  Keep up to date with local and national news for the disabled community about the Coronavirus and other topics with our regular blogs . You can go directly to our homepage to see ‘Disability Sheffield’ News and ‘Other News’. It’s really easy to sign up for our free news bulletins at the bottom of our homepage .